Support
We're a small local team, and we're happy to help.
Contact us
Email christian@latticepartners.ai. We usually reply within one business day.
Forgot your password?
Reach out to the Newport Paw Safety team (Josh or Riley). They'll check it's really you and set a temporary password. Sign in with it, then change it under About → Change Password. Your pins and account stay exactly as they are.
Reporting a pin
Open any pin and tap the flag. Reported pins are hidden for you right away and reviewed by our team within 24 hours.
Deleting your account
Go to About → Delete Account. This removes your account, name, email, every pin you've posted, and your reports and blocks.